Toi Holliday is a seasoned healthcare consultant and clinical transformation coach with over 20 years of experience across acute care hospital systems and outpatient practice environments. She is the founder of Magnus Practice Facilitation, LLC a mission-driven firm dedicated to empowering providers through quality improvement, data-driven strategies, and sustainable practice transformation.
Her diverse background includes:
- Clinical Operations & Leadership
- Clinical Quality Management & Improvement
- Performance Improvement
- Patient Safety & Risk Management
- Patient & Staff Engagement
- Academic Detailing
- Joint Commission Readiness & Hospital Accreditation
- HEDIS, MIPS, CMS Clinical Measures & Value-Based Programs
- Six Sigma Master Black Belt (Process Improvement & Change Management)
- Project Management Certification
Toi has worked alongside public and private stakeholders as part of nationally recognized initiatives such as: CMS Transforming Clinical Practice Initiative (TCPI), Los Angeles Practice Transformation Network (LAPTN SANS), and LA Care’s Transform LA and MeasureUp D-SNP Programs. She has supported providers in delivering whole-person care, strengthening team-based workflows, and achieving compliance deliverables under state and federal quality initiatives.
Toi is also a skilled technical strategist, known for helping practices:
- Optimize EMR workflows and data mapping
- Resolve reporting gaps in Clinical Quality Measures
- Improve metrics in: Chronic Disease, Blood Pressure Control, Diabetes Management, Depression Screening, Cancer Screenings, Pediatrics Clinical Measures
- Develop job aids, easy-to-use tracking tools and patient surveys tailored to unique workflows and populations.
Her work bridges the gap between strategy and implementation — delivering practical solutions that increase incentive earnings, streamline operations, and enhance patient outcomes, within underserved and diverse communities.